This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of
the Information Technology (Intermediaries guidelines) Rules, 2011 that re-
access or usage of www.Drivershaab.com (“Website/App”)
Drivershaab/SATADRU TECHNOLOGIES PRIVATE LIMITED, (hereinafter referred to as “Private Limited Company”),having its registered at office at 23A Chandra Nath Roy Road, Tiljala, Kolkata-700039, India, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns. The Firm conducts its business using the domain name www.Drivershaab.com to provide the services as listed below.
For the purpose of these Vendor Terms (“Terms”), wherever the context so requires,
The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner, and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
The use of the Website/App by the Vendor is solely governed by these Terms,and any modifications or amendments made thereto by the FIRM from time to time, at its sole discretion. Using the platform provided on the Website/App to facilitate the sale of any service of the Vendor (“Service”), shall be deemed to signify the Vendor’s unequivocal acceptance of these Terms, and the Vendor expressly agrees to be bound by the same.
The Vendor unequivocally agrees that these Terms constitute a legally binding agreement between the Vendor and the FIRM/DriverShaab/ SATADRU TECHNOLOGIES PRIVATE LIMITED, and that the Vendor shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Website/App, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The Vendor acknowledges and agrees that no signature or express act is required to make these Terms binding on the Vendor, and that the Vendor’s act of using the Website/App or any part of the services therein to sell or advertise the sale of any service constitutes the Vendor’s full and final acceptance of these Terms.
- The term ‘You’ and ‘Vendor’ shall mean any natural or legal person accessing or using the services provided on the Website/App to offer for sale or advertise the sale of driving services(“Services”) and related services, and who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872; and in the case of an entity, the individual acting on its behalf, and who is authorised to act on behalf of the entity and bind the entity to these Terms;
- The terms‘Party’ & ‘Parties’ shall respectively be used to refer to the Vendor and the FIRM individually and collectively, as the context so requires.
- The terms ‘Customer’ or ‘Buyer’ or “User” mean any natural or legal person accessing or using the services provided on the Website/App to buy any of the services offered for sale on the Website/App and who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872; and in the case of an entity, the individual acting on its behalf, and who is authorised to act on behalf of the entity and bind the entity to these Terms.
ACCEPTANCE OF TERMS
These Terms form an electronic contract that establishes legally binding terms that the Vendor must accept to use the Service provided through the Website/App. These Terms include by reference any other terms disclosed and agreed to by the Vendor in the event the Vendor purchases or accepts additional features, services in addition to the Service, including but not limited to terms governing features, billing, free trials, discounts, promotions, preferential positioning, etc.
The Vendor is aware and agrees that the FIRM/DriverShaab/ SATADRU TECHNOLOGIES PRIVATE LIMITED reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the Vendor, and the Vendor expressly agrees that any such amendments or modifications shall come into effect immediately. The Vendor has a duty to periodically check the Terms and stay updated on its requirements. If the Vendor continues to use the Website/App following such a change, the Vendor will be deemed to have consented to any and all amendments / modifications made to the Terms. In so far as the Vendor complies with these Terms, the Vendor is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Website/App to sell and advertise the sale of services.
The Vendor represents and warrants that he/she is competent and eligible to enter into legally binding agreements and that he/she has the requisite authority to bind himself/herself to these Terms, as determined solely by the provisions of the Indian Contract Act, 1872. The Vendor may not use the Website/App if he/she is not competent to contract under the Indian Contract Act,1872, or is disqualified from doing so by any other applicable law, rule, regulation or judicial verdict currently in force.
In the event of the Vendor being an entity, the individual acting on the entity's behalf represents and warrants that he/she is authorised to act on behalf of the entity and bind the entity to these Terms, and also that the entity is in compliance with any and all rules, regulation and Statues applicable to it, and that it has all requisite permissions and licenses required for its operations.
Furthermore, it is mandatory for vendors to register themselves on the Website/App.
CREATION OF AN ACCOUNT
In order to use Service, the Vendor shall first do manual registration with us and then register through the Website/App: www.Drivershaab.com, and then they may link their bank account details, where money can be transferred online straight into the bank accounts of the vendors/seller from the Website/App payment accounts.
Further the Driver/Vendor shall have a minimum of 3 years of driving experience and shall have no criminal records or major traffic violation reports. The Driver shall submit the information related to PAN card, Adhar card, current and permanent address proof, Four Wheeler Driving License ,cancelled cheque/bank passbook details, police verification certificate and local council or panchayat Pradhan character certificate.
FIRM/DriverShaab/ SATADRU TECHNOLOGIES PRIVATE LIMITED may charge an amount as registration fees from vendor partner.
TERM AND TERMINATION
These Terms will remain in full force and effect while the Vendor avails of the Service and/or is in possession of an active account. The Vendor is aware that the FIRM may terminate or suspend the Vendor’s account at any time, without cause or notice, if the FIRM believes that the Vendor has breached the Terms, or for any other reason, in its sole discretion, whether or not such action is instigated by complaints from the users of the Website/App. The Vendor is further aware and expressly agrees that even after the Vendor’s account is terminated for any reason, these Terms shall survive such termination, and continue to operate in full force and effect, except for any terms that by their nature expire or are fully satisfied.
The Vendor is responsible for maintaining the confidentiality of the Vendor's username and password, assigned to the Vendor during the registration process, and the Vendor is solely responsible for all activities that occur under the Vendor’s username and password, including but not limited to listing / delisting of services, modifications to prices listed for said services and communication with users of the Website/App. The Vendor agrees to immediately notify the FIRM of any disclosure or unauthorized use of the Vendor’s username or password, or any other breach of security with respect to the Vendor’s account, and also to ensure that the Vendor logs out from the account at the end of each session.
ROLE OF THE FIRM & WEBSITE/APP
The Vendor acknowledges and agrees that the FIRM merely provides a platform for the Vendor to list services for sale to the users of the Website/App,and collects amounts on behalf of the Vendor arising out of the sale of such services. The charges for booking the Services and the commission rate applicable is attached herewith as Annexure – A.
The Vendor shall be solely responsible for the sale of the services to the buyers during their visit to the Website/App store and the FIRM has nothing to do with the same.
The Vendor shall be solely responsible for payment of any and all taxes on the services offered by him/her on the Website/App, including but not limited to,sales tax, GST and VAT. The Vendor shall also be responsible for and agrees to bear, any additional cost associated with successful execution of booking orders placed on the Website/App, including but not limited to, travel cost.
The Vendor shall be paid within 7 working days from the date of booking order.
INTERACTIONS WITH USERS OF THE WEBSITE/APP
The Vendor agrees and acknowledges that the Vendor is solely responsible for any and all interactions with Users of the Website/App. The Vendor understands that the FIRM does not conduct any criminal background checks or screenings on any of its users or vendors. The Vendor is further aware that the FIRM also does not attempt to verify or validate the information provided by its users. The FIRM makes no representations or warranties as to the conduct of its users, or their interactions with the Vendor. The Vendor is solely responsible for any and all interactions with users of the Website/App, and the Vendor expressly agrees and acknowledges that the FIRM will not be liable for the same in any manner whatsoever. The Vendor agrees and acknowledges that Users of the Website/App may rate the Vendor and may also write reviews relating to the Vendor and the services listed on the Website/App by the Vendor. The Vendor is aware that some of these reviews may not be flattering and may affect the future sales of the Vendor, however the Vendor agrees that the FIRM will be under no obligation to remove any such negative reviews, although the Vendor may appeal to the FIRM to do the same if the Vendor feels that such review is unjustified or made with malafide
INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS
The Vendor is aware that the FIRM owns and retains all proprietary rights in
the Website/App and Service, and in all content, trademarks, trade names,service marks, copyrights and other property rights related thereto. The Website/App and Service contain the copyrighted material, trademarks, and other proprietary information of the FIRM and its licensors, and the Vendor agrees not to copy, modify, transmit, create any derivative works from, make use of,or reproduce in any way any copyrighted material, trademarks, trade names,service marks, or other intellectual property or proprietary information accessible through the Service, without first obtaining the prior written consent of the FIRM, or if such property is not owned by the FIRM, the owner of such intellectual property or proprietary rights. The Vendor agrees to not remove,obscure or otherwise alter any proprietary notices appearing on any content,
including copyright, trademark and other intellectual property notices.
The Vendor is aware that for the purpose of availing of the Service, the Vendor
will be required to upload on the Website/App images and descriptions of all services the Vendor wishes to sell through the Website/App. The Vendor is further aware that the same will be visible to and accessible by all users of and visitors to the Website/App, and that the FIRM has no control over their actions, and will not be liable in any manner should any such user or visitor in-fringe on the intellectual property of the Vendor by accessing / misusing / copying / using / creating derivative works from said service listings, and the Vendor hereby expressly agrees that the FIRM shall have absolutely no liability for the same, and further agrees not to involve the FIRM in any resulting legal proceedings, and expressly agrees to indemnify the FIRM and reimburse the FIRM for any expenses incurred in this respect.
The Vendor expressly agrees and accepts that the intellectual property of the
Vendor is required to be displayed on the Website/App in the form of service listings, and the Vendor does hereby expressly authorise the FIRM and the Website/App to use the same in this connection, and also expressly agree to continue to allow the FIRM to do so, without the FIRM ever being required to pay any manner of license, fee or amount in this respect, for any such incidental usage. The Vendor further agrees and hereby expressly authorises the FIRM to continue to display said service listings of the Vendor even after the Vendor has stopped supplying the same, and even if the Vendor has deleted the account assigned to the Vendor and has stopped availing of the Service. If the Vendor does not agree to these provisions, then the Vendor is not authorised to use the Website/App or avail of the Service.
SERVICES LISTED BY THE VENDOR ON THE WEBSITE/APP
The Vendor expressly agrees that the Vendor shall honour any and all booking orders successfully placed, whether or not paid for in advance, and shall directly deliver the service within the timeline mentioned on the Website/App to the address provided by the Customer, while placing an booking order on the Website/App. The Vendor shall ensure that the service delivered to a Customer shall conform with the service description/ photographs/quality assurance as displayed on the Website/App. The Vendor agrees that in the event of non-conformance, the Website/App shall not be responsible or liable in any manner and agrees to indemnify and hold the Website/App, its officers, agents and employees harmless from any loss, claim or dispute that may arise from the non-conformance of the service to the description, quality or photographs on the Website/App.
The Vendor also agrees to honour all blocking requests made by a Customer/User on the Website/App. If the Customer/User blocks a service on the Website/App, the Vendor shall ensure that the service blocked by the Customer/User shall be available to the Customer/User.
The Vendor shall not be authorised to subsequently refuse delivery of services purchased, or increase the cost thereof for any reason whatsoever. The Vendor further agrees to honour any and all booking orders placed by users of the Website/App. In the event that the Vendor is unable to deliver a service, the Vendor does hereby expressly agree to compensate the FIRM with an amount that may extend to 3 (three) times the listed value of the service in question.
The Vendor shall abide by the Cancellation Policy of the Website/App while catering to the booking orders placed by Customers through the Website/App.
The Vendor acknowledges and agrees to be solely responsible for the content and information posted, uploaded, published, linked to, transmitted, recorded, displayed or otherwise made available (“Post”) on the Website/App or transmitted to other users, including but not limited to item listings on the Website/App and communication with users of the Website/App, whether publicly posted or privately transmitted. The Vendor may not Post as part of the Service, or transmit to the FIRM or to any user of the Website/App, any offensive, inaccurate, incomplete, abusive, obscene, profane, threatening, in-timidating, harassing, racially offensive, or illegal material, or any material that infringes or violates another person’s rights (including intellectual property rights, and rights of privacy and publicity). The Vendor represents and warrants that (i) all information that the Vendor submits upon creation of the account is accurate and truthful, and that the Vendor will promptly update any information that subsequently becomes inaccurate, incomplete, mislead-ing or false and (ii) the Vendor has the right to Post the information / material on the Website/App and grant the licenses set forth below; and (iii) that the Vendor is the owner of all intellectual property associated with services listed by the Vendor on the Website/App, and that the Vendor has the right to list such services for sale.
The Vendor understands and agrees that the FIRM may, but is not obligated to, monitor or review any content the Vendor Posts as part of the Service. The FIRM may delete any content, in whole or in part, that in the sole judgment of the FIRM violates these Terms or may harm the reputation of the Website/App, Service or FIRM, or may offend, injure or be prejudicial to the interests of any of its users.
By Posting information / content as part of the Service, the Vendor automati-cally grants to the FIRM, its affiliates, licensees and successors, an ir-revocable, perpetual, non-exclusive, transferable, sub-licensable, fully paid-up, worldwide right and license to (i) use, copy, store, perform, display, repro-duce, record, play, adapt, modify and distribute the content, (ii) prepare de-rivative works of the content or incorporate the content into other works, and (iii) grant and authorize sublicenses of the foregoing in any media now known or hereafter created. The Vendor represents and warrants that any Posting and use of the Vendor content by the FIRM will not infringe or violate the rights of any third party, and hereby expressly agrees to indemnify the FIRM against the same.
The service if defective shall be supplied by the vendor again to the Customer and in case Customer wants a refund, the customer shall be refunded within the time specified in the refund and cancellation policy. In case of delays in dispatch, a nominal amount will be charged from the vendor.
The Vendor may not Post, upload, display or otherwise make available content that:
promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
advocates harassment or intimidation of another person;
requests money from, or is intended to otherwise defraud, other users of the Service;
involves the transmission of “junk mail”, “chain letters,” or unsolicited mass mailing or “spamming” (or “spamming”, “phishing”, “trolling” or similar activities);
promotes information that is false or misleading, or promotes illegal activities or conduct that is defamatory, libellous or otherwise objectionable;
promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated images, audio or video, or links to pirated images, audio or video files;
contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor’s legal guardian);
contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
provides material that exploits people in a sexual, violent or other illegal manner, or solicits personal information from anyone under the age of 18;
provides instructional information about illegal activities such as making or buying illegal weapons or drugs, violating someone’s privacy, or providing, disseminating or creating computer viruses;
contains viruses, time bombs, trojan horses, cancel bots, worms or other harmful, or disruptive codes, components or devices;
impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;
provides information or data the Vendor do not have a right to make available under law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information);
disrupts the normal flow of dialogue, causes a screen to “scroll” faster than other users are able to type, or otherwise negatively affects other users’ ability to engage in real time exchanges;
solicits passwords or personal identifying information for commercial or unlawful purposes from other users or disseminates another person’s personal information without his or her permission; and
publicises or promotes commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.
The FIRM reserves the right, in its sole discretion, to investigate and take any legal action against any Vendor who violates this provision, including removing the offending item listing / content from the Service and terminating or suspending the account of such Vendor.
The Vendor’s use of the Service, including all content Posted by the Vendor through the Service, must comply with all applicable laws and regulations. The Vendor agrees and acknowledges that the FIRM may access, preserve and dis-close the Vendor account information and content if required to do so by law, or if it in good faith believes that such access, preservation or disclosure is reasonably necessary, to: (i) comply with any legal process; (ii) enforce these Terms; (iii) re-spond to claims that any content violates the rights of third parties; (iv) respond to the Vendor’s requests for customer service, or allow the Vendor to use the Service in the future; or (v) protect the rights, property or personal safety of the FIRM or any other person.
The Vendor agrees that any content the Vendor Posts on the Service may be viewed by other users, and may be viewed by any person visiting or participating in the Service, and that the FIRM shall in no way deemed to be responsible or liable for the actions of such individuals, and the Vendor does hereby expressly agree to the same.
The FIRM reserves the right to investigate, suspend and/or terminate the Vendor account if the Vendor has misused the Service or behaved in a manner the FIRM regards as inappropriate or unlawful, including actions or communications that occur off the Service, but involve users of the Service or information obtained through the Service. The following is a non exclusive list of actions and activities that the Vendor is not permitted to engage in while availing of the Service:
impersonate any person or entity;
solicit money from any user(s) in excess of amounts already paid / agreed to be paid by users, or in excess of amounts listed on Website/App for the service in question;
Offer money to any user, for any reason whatsoever without the express knowledge and consent of the FIRM;
post any content that is prohibited by these Terms or any applicable law currently in force;
stalk or otherwise harass any person;
express or imply that any statements the Vendor makes are endorsed by the FIRM without the FIRM’s specific prior written consent;
use the Service in an illegal manner or to commit an illegal act;
access the Service in a jurisdiction in which it is illegal or unauthorized;
ask or use users to conceal the identity, source, or destination of any illegally gained money or products;
use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents;
collect usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Service;
interfere with or disrupt the Service or the servers or networks connected to the Service;
email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Service (either directly or indirectly through use of third party software);
“frame” or “mirror” any part of the Service, without the FIRM's prior written authorization;
use meta tags or code or other devices containing any reference to the FIRM or the Service (or any trademark, trade name, service mark, logo or slogan of the FIRM) to direct any person to any other Website/App for any purpose;
modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service any software used on or for the Service, or cause others to do so;
post, use, transmit or distribute, directly or indirectly, (e.g. screen scrape) in any manner or media any content or information obtained from the Service other than solely in connection with the Vendor use of the Service in accordance with these Terms;
The FIRM may provide assistance and guidance through its customer care represen-tatives. When communicating with the FIRM’s customer care representatives, the Vendor agrees to not be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, and to not otherwise behave inappropriately. If the FIRM is of the impression that the Vendor’s behaviour towards any of its customer care representatives or other employees is at any time threatening or offensive as described hereinabove, the FIRM reserves the right to immediately terminate the Vendor’s account.
MODIFICATIONS TO SERVICE
The FIRM reserves the right at any time to modify or discontinue, temporarily or permanently, the Website/App or Service (or any part thereof) with or without notice. The Vendor agrees and acknowledges that the FIRM shall not be liable to the Vendor or to any third party for any modification, suspension or discontinuance of the Service, even if the same should lead to loss of profits, damage, injury, etc to the Vendor. To protect the integrity of the Service, the FIRM reserves the right to block Vendors from certain IP addresses from accessing the Service, at any time and in its sole discretion.
The Vendor may not list for sale, distribute, or reproduce in any way any copy-
righted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limitation to the foregoing, if the Vendor or any third party believes that his/her work has been copied and posted on the Service in a way that constitutes infringement of his/her intellectual property, he/she is required to contact the FIRM and provide the FIRM with the following information:
an electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property;
a description of the work that the individual claims has been infringed;
a description of where such material is located on the Service (and such description must be reasonably sufficient to enable the FIRM to find the alleged infringing material, such as a URL, user profile, etc.);
the individual’s address, telephone number and email address;
a written statement by the individual that the individual has a good faith belief that the disputed use is not authorized by the owner of the intellectual property; and
a statement by the individual, made under penalty of perjury, that the above information supplied is accurate, and that the individual is the owner or authorized to act on the owner's behalf;
Notice of claims of misuse and infringement must be provided to the FIRM’s grievance officer.
The FIRM reserves the right to terminate the accounts of any Vendors found to have misused / infringed the intellectual property of another person/entity, in its sole discretion. The Vendor is aware that the Vendor may also face civil and criminal charges in the event of such misuse / infringement.
The Vendor acknowledges and agrees that neither the FIRM nor its affiliates or third party partners are responsible for, and shall not be deemed to have any liability - directly or indirectly, any loss or damage, including personal injury or death, as a result of or alleged to be the result of:
any Customer placing a false booking order on the Website/App, blocking a service or related product on the Website/App or refusing delivery of a successfully placed booking order;
any user of the Website/App demanding a refund, whether or not due to a defect in the service;
any damage caused to the service and related products during delivery or storage, whether or not such damage is attributable to the FIRM;
any theft of the product(s) of the Vendor, whether or not the FIRM was in possession of the product at the time of such theft;
any fire, flood, earthquake or other event beyond human control that causes damage to the products of the Vendor, whether or not the FIRM is in any way attributable to such damage, and whether or not the FIRM had been advised of such risk;
any infringement / misuse of the intellectual property of the Vendor by any visitor or user of the Website/App;
any incorrectness or inaccuracy in the Vendor’s account or item listings, whether or not directly attributable to the FIRM or the users of the Website/App or any of the equipment or programming associated with or utilized in the Service;
the timeliness, deletion or removal, incorrect delivery or failure to store any item listing, content, communications or personalization settings;
the conduct, whether online or offline, of any user;
any error, omission or defect in, interruption, deletion, alteration, delay in operation or transmission, theft or destruction of, or unauthorized access to, any information / material of the Vendor;
any problems, failure or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment,software, failure of email on account of technical problems or traffic congestion on the Internet or at any Website/App or combination thereof, including injury or damage to the Vendor’s or any other individual or entity’s computer(s) or device(s) related to or resulting from participating or down-loading materials in connection with the internet and/or in connection with the Website/App / Service;
Any loss, damage or injury whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, caused due to or alleged to be caused due to the actions or inactions of the FIRM, or any of its employees/personnel, or any unrelated third party, and the Vendor hereby expressly acknowledges and agrees that the FIRM has no responsibility or control over the same, and shall not be deemed liable in any manner whatsoever.
The Vendor is aware and acknowledges that to the maximum extent allowed by applicable laws, the FIRM provides the Service on an “as is” and “as available” basis, and grants no warranties of any kind, whether express, implied, statutory or otherwise with respect to the Service (including all content contained therein), including (without limitation) any implied warranties of satisfactory quality, merchantability, fitness for a particular purpose or non-infringement.The FIRM does not represent or warrant that the Service will be uninterrupted or error free, secure or that any defects or errors in the Service will be corrected.
The Vendor is further aware and acknowledges that any material downloaded or otherwise obtained through the use of the Service is accessed by the Vendor at his/her own discretion and risk, and the Vendor will be solely responsible for and does hereby waive any and all claims and causes of action with respect to any damage to the Vendor’s device, computer system, internet access, download or display device, or loss or corruption of data that results or may result from the download of any such material.
The FIRM may make third party opinions, advice, statements, offers, or other third party information or content available through the Service. The Vendor is aware that all such third party content is the responsibility of the respective authors thereof, and the FIRM does not make any warranties or guarantees with respect to the same. The Vendor is further aware that the FIRM does not: (i) guarantee the accuracy, completeness, or usefulness of any third party content provided through the Service, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears in the Service. The Vendor agrees and acknowledges that under no circumstances will the FIRM or its affiliates be responsible or liable for any loss or damage resulting from the user reliance on information or other content available through the Website/App, or transmitted to or by any users.
The Vendor is aware that the Service may contain or provide advertisements and/or promotions offered by third parties and links to other Website/Apps or resources. The Vendor acknowledges and agrees that the FIRM is not responsible for the availability of such external Website/Apps or resources, and that the FIRM does not endorse and is not responsible or liable for any content, information, statements, advertising, goods or services, or other materials on or available from such Website/Apps or resources. Vendor correspondence or business dealings with, or participation in promotions of, third parties found in or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the Vendor and such third party. The Vendor further acknowledges and agrees that the FIRM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, information, statements, advertising, goods or services or other materials available on or through any such Website/App or resource.
The Vendor further agrees that in the event of the Vendor providing the users of the Website/App with a link to a Website/App owned / operated by the Vendor, the Vendor shall be solely liable for the same, and hereby agrees to indemnify and keep indemnified the FIRM from the claims of any individual with regard to the same. Further, the Vendor shall not be authorised to provide the users of the Website/App with a link to any Website/App or domain wherein services are being sold, whether or not such Website/App is owned /operated by the Vendor, and whether or not such Website/App is in competition with the Website/App, at the sole discretion of the FIRM.
LIMITATION OF LIABILITY
To the fullest extent allowed by applicable law, in no event will the FIRM, its affiliates, business partners, licensors or service providers be liable to the Vendor or any third person for any indirect, reliance, consequential, exemplary, incidental, special or punitive damages, including, without limitation, loss of profits, loss of goodwill, damages for loss, corruption or breaches of data or programs, service interruptions and procurement of substitute services, even if the FIRM has been advised of the possibility of such damages notwithstanding anything to the contrary contained herein, the FIRM's liability to the Vendor for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by the Vendor to the FIRM for the Service while the Vendor maintains an account. The Vendor agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms must be filed within One (1) year after such claim or cause of action arose or be forever barred.
The Parties expressly agree that in the event of any statute, rule, regulation or amendment coming into force that would result in the FIRM / Website/App incurring any form of liability whatsoever, these Terms shall stand terminated one (1) day before the coming into effect of such statute, rule, regulation or amendment, and the Vendor shall be prohibited from accessing the Website/App and availing of the Service beyond such date.
DISPUTE RESOLUTION AND JURISDICTION
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of the Terms and any disputes arising herefrom will be resolved through a two-step Alternate Dispute Resolution(“ADR”) mechanism.
Mediation:In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed herein below;
Arbitration. In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole ar-bitrator to be appointed by the FIRM, and the award passed by such sole arbi-trator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in Bengali, and the seat of Arbitration shall be Kolkata, West Bengal.
The Parties expressly agree that the Terms and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Kolkata, West Bengal, India shall have exclusive jurisdiction over any disputes arising between the Parties.
INDEMNITY BY THE VENDOR
The Vendor hereby expressly agrees to defend, indemnify and hold harmless the Website/App and the FIRM, its employees, directors, officers, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including legal fees, caused by or arising out of any and all claims of any individual against the Vendor, including without limitation the non-fulfilment of any of the obligations or commitments of the Vendor under the Terms, or arising out of the Vendor’s infringement of any applicable laws, rules and regulations, including but not limited to infringement of intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other Vendors, or the infringement of any other rights of a third party.
In no event shall the FIRM be liable to compensate the Vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, whether or not foreseeable, and whether or not the FIRM had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the Vendor’s useof or access to the Website/App, the Service, and any transaction involving a user of the Website/App and services listed by the Vendor. The FIRM reserves the right to assume exclusive control of its defence, and of any matter other-wise subject to indemnification by the Vendor, in which event the Vendor will fully cooperate with the FIRM in connection therewith, and hereby expressly agrees to bear the cost thereof.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law, and the Parties expressly agree that in the event of any statute, rule, regulation or amendment coming into force that would result in the FIRM incurring any form of liability whatsoever, these Terms shall stand terminated one (1) day before the coming into effect of such statute, rule, regulation or amendment, and the Vendor shall be prohibited from accessing the Website/App and availing of the Service beyond such date.
Any and all communication relating to any dispute or grievance experienced by the Vendor may be communicated to the FIRM by the Vendor reducing the same to writing, and sending the same to the registered office of the FIRM by Registered Post Ac-knowledgement Due / Speed Post Acknowledgement Due(RPAD / SPAD).
Entire Agreement: These Terms, read with any specific guidelines or rules that are separately posted for particular services or offers in the Service, comprises the entire agreement between the Vendor and the FIRM regarding the Vendor’s use of the Website/App and the Service. If any provision of these Terms is held invalid by any court or governmental authority of requisite jurisdiction, the remainder of these Terms shall continue in full force and effect and the Parties shall attempt to give full effect to their original intention.
Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party's right at a later time to enforce the same. No waiver by either Party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.
Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforce-ability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
Non-Transferability:The Vendor agrees that the Vendor’s account is non-transferable and all of the Vendor’s rights to the profile or contents within the account shall terminate upon the Vendor’s death or termination of the Vendor’s access to the Service.
Relationship between the Parties:The Vendor is aware and agrees that no agency, partnership, joint venture or employment is created as a result of these Terms, and the Vendor may not make any representations or bind the FIRM in any manner.